Crafted People Solutions for Restaurants, Cafes,
and Coffee Shops
When you run a hospitality business, your people strategy has to work on the floor, behind the bar, and across every shift. The Avoir Company helps restaurants, cafes, and coffee shops build HR foundations, pay structures, and benefits strategies that make hiring great talent easier, reduce employee turnover, and keep managers consistent and compliant.
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We focus on clear role definitions, clear and legal pay practices, and practical tools you can actually use day to day - so your team knows what’s expected, your business can grow, and you can focus on service, quality, and daily operations.
HR Foundation Strategy & Consulting
We help you build the core “ingredients” of a people function: defining roles, writing policies, establishing job descriptions and handbooks, and setting up onboarding and performance frameworks. These essentials are tailored to the rhythms of a busy hospitality company, ensuring your team has clarity and your managers have guidance as you scale.
Fractional HR Partner
Think of this as having a senior-level HR leader on retainer. We step in to handle day‑to‑day HR tasks – developing procedures, coaching managers, handling employee relations and providing strategic people advice – so you get executive‑level support without the full‑time overhead.
Pay Strategy & Compensation Design
We build clear pay structures and job architecture for both front‑of‑house and back‑of‑house roles, ensuring pay equity and compliance with multi‑state minimum wage laws. Our guidance covers tipped minimums, tip‑pooling guidelines, service-charge frameworks, and global compensation considerations for brands expanding abroad.
The result is a transparent system that motivates staff and controls labor costs.
Benefits Strategy
Hospitality teams oftentimes work unusual schedules with a mix of hourly, tipped, and salaried employees. We design affordable, flexible benefits packages (health, dental, vision, well‑being programs) that fit your budget and resonate with your baristas, servers, front and back-of-house, and management staff. Our team recommends vendor selection, communications, and employee education to make adoption smooth and easy to understand.
Talent and Culture Development
Your mission, vision, and values come alive through your people. We help articulate your brand ethos and design hiring, onboarding, training and leadership development programs that attract and retain staff who embody those values. Expect strategies for recognition, feedback, and team‑building that make employees feel as welcome and engaged as your guests.
Employee Experience & Engagement
High turnover is a constant challenge in hospitality. We create engagement programs, feedback mechanisms (surveys, pulse checks) and career pathways to boost retention and foster a positive workplace. By improving scheduling practices, recognition efforts, and communication, we ensure the employee experience mirrors the exceptional service you provide to customers.